Online helpdesk

Requests for support and issue resolution can be made through TeleMedCare’s dedicated online portal.

To log your support request please click the link below:


Access online helpdesk


If your request is more urgent you can email or call your dedicated local support phone number.


  • Online support request portal.
  • Dedicated local telephone support.
  • Video conferencing support.
  • In-field support and training.
  • Installation support
  • Clinical support
  • Technical and device-specific support.
  • Ongoing training for your staff.
  • International support solutions.